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Privacy Policy

PRIVACY POLICY

Last Revised: January 1, 2018

CrateChef (“CrateChef”, “we”, “us”) has created this privacy statement in order to demonstrate our firm commitment to our users and customer’s privacy.

Quick Take

We collect personal information from you to provide you with our services.  We do not sell or otherwise share this information with anyone.  We collect your payment information to charge you for our services.  We do not store, or even see, your payment information.  If you are a recurring subscription customer, your payment information is securely stored by Stripe and again, we do not store, or even see, your payment information.

Some parts of our site, predominately the blog, but potentially other parts as well, may display advertisements from advertising networks such as Google AdSense.  See the Advertising Section of this privacy policy for more information.

We may use third-party analytics and other tracking tools to collect non-personally identifiable data from you to help us improve the quality of our products and services.  We do not sell or share this information with anyone.  We do not have access to, or control over, the third-parties’ use of cookies or other tracking technologies, nor the data collected by the third parties and their use.  However, we do review the privacy policies of any third party service provider that we use in operation of this site and the services that we provide to ensure that their policies are consistent with our policies.

Newsletter

Our site uses a form for customers and potential customers to request inclusion on our mailing list.  On this form we collect e-mail addresses.  Periodically, such as when we announce our next box curator, when we have a sale or special event, when we have surveys to get your opinion, or when we have a special announcement of interest to our followers, we will directly e-mail everyone who has subscribed to this list.  We may use a third-party e-mail automation provider to perform this service.  We will only use a third-party service that provides a privacy policy consistent with our own.  We do not sell or share our e-mail list with any outside entity and we use this information only for the publication of our newletter.  Any information that is collected through survey in e-mail or on our web site is for our own use in improving our products and services and will not be shared with anyone unless clearly stated at the time the information is gathered.

OPT-OUT

Users may opt-out of receiving future marketing mailings at any time.  Every message that we send includes opt-out information in the form of a clickable link.  Removal from this list is instantaneous using this method.  Alternatively, you can e-mail us at any time at info@cratechef.com and request to be removed from our marketing mailing list.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (name, email address and physical address) which are used to process and ship your purchases and to provide you with information about our company.  The contact information may be used when necessary to process your orders or to resolve any problems with your orders.  We never sell or rent our customer’s personal information.  We will never share our customer’s personal information with any third-party without the customer’s prior consent (an example of this would be if we had a joint promotion or a contest which involved another vendor in which we would clearly state that information would be shared with the other organization).

Financial Information

CrateChef is hosted by Shopify.com and utilizes both Shopify payment processing and Stripe.com payment processing.  Both Shopify and Stripe are Cerified level 1 PCI DSS compliant hosts which is the highest attainable security rating for credit card processing.  In both cases, your credit card information is passed directly from your browser to the credit card processing host and this data is never accessible by CrateChef.  For recurring orders, where your credit card information is “stored” for future recurring orders, the actual credit card information is not retained directly, but instead it is tokenized.  If you want the technical details of the process you can check out this article.  https://en.wikipedia.org/wiki/Tokenization_(data_security).

Cookies

As a Shopify based web site, cookies are used to provide necessary functionality for the proper operation of the site.  Cookies are also used to collect aggregate analytical data which does not contain personally identifiable data.  For more information about the use of cookies, see this article.  (https://www.shopify.com/legal/cookies).

Third party vendors, including Google, uses cookies to serve ads based on users prior visits to the CrateChef site and other websites.  For additional information regarding Advertisements which appear on parts of the CrateChef site, see the Advertisers section of this privacy policy. 

Advertisers

Parts of the CrateChef web site, predominately the blog, but potentially other parts may contain third party advertisements.  CrateChef does not directly share any information nor collect any information from advertising networks.  However, advertising networks utilize cookies to serve ads based on your individual browsing habits on the CrateChef site and other sites that you may visit which participate in the same networks.  You may opt out of personalized advertising by visiting www.aboutads.info.  For the Google advertising network, you can visit https://adssettings.google.com to modify your personalized ad settings or opt-out of personalization on the Google Network.

Social Buttons

Social buttons for third-party social media sites are used on cratechef.com to enable users to connect with us on social media networks and share information.  We cannot prevent these sites from collecting information about you.  To understand how these sites use your information please see their respective privacy policies.

Children

The site is not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide personal information through the site. We do not knowingly collect information from children under 16 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).

Business and Legal

In the event that another entity acquires CrateChef or all or substantially all of our assets, your information may be disclosed to such entity as part of the due diligence process and would be transferred to such entities as one of the transferred assets.  CrateChef may transfer and disclose your personal information to a third party to comply with a legal obligation, when we believe in good faith that the law requires it.

Security of Your Information

We use certain reasonable security measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure.  Please note that we cannot ensure or warrant the security of any information you transmit to us. You use CrateChef and provide us with your information at your own risk.  If we share information with a third party, as detailed in this privacy policy, we shall use all reasonable efforts to ensure that they keep the information secure and only use the information consistent with the terms of this Privacy Policy.

Other Sites

CrateChef may contain links to other sites that we do not own or operate. This includes links from service providers, fulfillment companies, advertisers, sponsors, or other business partners. We are not responsible for these sites or their content, products, services or privacy policies or practices. These other web sites may send their own cookies to your Device, they may independently collect data or solicit personal information may or may not have their own published privacy policies.

Affiliate Links

CrateChef is a chef-curated subscription box.  We are not an online store and do not sell the products contained in our boxes separately from the subscription box nor on an ongoing basis.  However, we often provide links to these products and other products that we encounter through our chef-curation process in our Gallery of past boxes, in our blog, and potentially in other parts of our site.  We do use affiliate links when directing you to these products for purchase from other vendors.  The affiliate links do provide CrateChef with compensation for your purchase from these vendors.

Updates

This Privacy statement is subject to change. Please review it periodically. If we make changes to the privacy statement, we will revise the "Last Revised" date at the top of this statement. Any changes to this statement will become effective when we post the revised statement on the site. Your use of the Site following these changes means that you accept the revised statement.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: info@cratechef.com

 

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